Your privacy matters to us. This Privacy Policy explains exactly what personal data jillko collects, why we collect it, how we use it, and the rights you have over your own information.
jillko ("jillko", "we", "us", "our") operates the online casino and sports betting platform accessible at jillko.app (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you", "your", "Player") who access or use the Platform.
This Privacy Policy describes how jillko collects, uses, stores, shares, and protects your personal data in connection with your use of the Platform. It also describes the rights you have in relation to your personal data and how you can exercise those rights.
This Privacy Policy should be read alongside jillko's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. By registering an account or using the jillko Platform, you acknowledge that you have read and understood this Privacy Policy.
jillko processes personal data in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).
jillko collects the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communication, support, regulatory compliance |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank) | Processing deposits and withdrawals, fraud prevention |
| Transaction Data | Deposit history, withdrawal history, bet history, game activity | Account management, responsible gaming monitoring, regulatory reporting |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud detection, performance optimisation |
| Usage Data | Pages visited, features used, time spent on Platform, click patterns | Platform improvement, personalisation, marketing analytics |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
jillko does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or where you voluntarily provide such information in the context of a responsible gaming self-assessment.
jillko collects personal data through the following means:
jillko uses your personal data for the following purposes:
To create and manage your jillko account, verify your identity, process your transactions, and provide you with access to the Platform's features and games.
To comply with applicable laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and reporting obligations to relevant Philippine regulatory authorities including PAGCOR.
To detect, investigate, and prevent fraudulent activity, money laundering, cheating, and other prohibited conduct on the Platform. jillko employs real-time fraud monitoring systems that analyse transaction patterns and account behaviour.
To monitor your gaming activity for signs of problem gambling, enforce deposit limits and self-exclusion requests, and provide you with responsible gaming tools and resources. This is a core obligation that jillko takes seriously for the wellbeing of all Filipino players.
To respond to your queries, resolve disputes, and provide technical assistance through jillko's 24/7 Filipino support team.
To send you information about jillko promotions, bonuses, and new features where you have consented to receive such communications. You may opt out of marketing communications at any time by contacting [email protected] or using the unsubscribe link in any marketing email.
To analyse usage patterns, conduct research, and improve the performance, security, and user experience of the jillko Platform.
jillko processes your personal data on the following legal bases under the Data Privacy Act of 2012:
jillko does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
All third parties with whom jillko shares personal data are required to handle that data in accordance with applicable data protection laws and jillko's data processing standards.
jillko uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device by your browser when you visit the Platform.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens | No — required for Platform to function |
| Functional | Remembering your preferences, language settings, and game history | Yes — via browser settings |
| Analytics | Understanding how players use the Platform to improve performance | Yes — via cookie consent settings |
| Marketing | Delivering relevant promotions and bonus offers to you | Yes — via cookie consent settings |
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jillko Platform. For more information on managing cookies, refer to your browser's help documentation.
jillko retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:
Where jillko is required by law to retain data for a longer period, the longer period shall apply. Upon expiry of the applicable retention period, jillko will securely delete or anonymise your personal data.
jillko implements robust technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jillko will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jillko:
To exercise any of these rights, please contact jillko's Data Protection Officer at [email protected] with the subject line "Data Rights Request". jillko will respond to all verified requests within thirty (30) days.
The jillko Platform is strictly intended for persons aged 21 years and above. jillko does not knowingly collect personal data from persons under the age of 21. If jillko becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, all data will be deleted, and any funds will be returned to the payment source.
If you are a parent or guardian and believe that your child has registered an account with jillko, please contact us immediately at [email protected] so that we can take appropriate action.
The jillko Platform may contain links to third-party websites or services for informational purposes. jillko is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to data collected by jillko through the jillko Platform.
jillko reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, jillko will notify registered players via email or a prominent notice on the Platform. The date of the most recent revision is displayed at the top of this page.
Your continued use of the jillko Platform following the publication of any amendments constitutes your acceptance of the revised Privacy Policy. If you do not agree to the revised Privacy Policy, you must cease using the Platform and may request account closure.
If you have any questions, concerns, or requests regarding this Privacy Policy or jillko's data practices, please contact our Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data rights have been violated.
From encryption to your legal rights, here's what jillko does every day to keep your personal data safe and secure.
Every connection to jillko is protected by 256-bit SSL/TLS encryption — the same standard used by major Philippine banks. Your data is never transmitted in plain text.
jillko never sells, rents, or trades your personal data to third parties for their own marketing. Your information is used only to operate and improve your jillko experience.
jillko processes all personal data in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the regulations of the National Privacy Commission.
Access, correct, or delete your data at any time. jillko responds to all verified data rights requests within 30 days — no runaround, no delays.
jillko collects only the data that is genuinely necessary to operate the Platform, comply with regulations, and keep your account secure. Nothing more.
jillko publishes exactly how long your data is kept and why. When the retention period ends, your data is securely deleted or anonymised — no indefinite storage.
Your privacy is protected every step of the way. Sign in to your jillko account and enjoy hundreds of premium casino games with complete peace of mind.
Must be 21 or older to play. Please gamble responsibly.